Last week was a busy week!
On top of an important meeting with representatives for Perlick and before we closed our offices for the Easter holiday, we also squeezed in an “impromptu” mini-installation!
The Back Story
One of the projects we are most excited about working on is a chic, urban luxury apartment.
There are so many layers to this project–from original art to the bold colors and statement lighting–this place will be showstopper when we are done with it!
We’ve been quietly working behind the scenes to move the project along, so you can imagine my surprise when on Monday of last week my client asked if we could have the project installation complete in time for her family’s Easter weekend visit.
I’m not going to lie, I had a minor freak out! Make that MAJOR freak out!
Her custom drapery and reupholstered furniture wasn’t ready, and most of her lighting fixtures were still en route.
Not to mention, our office would be closed on Friday, so we needed this done by Thursday!
After my freak out, I immediately went into “Olivia Pope” mode and worked with my team to figure out a plan of action!
(YES, that was the look on my team’s faces when I told them what needed to be done!)
Our Plan of Action
There was no way we could complete the project by Friday. There were just too many outstanding design elements, and we didn’t want to leave the client with a sub-par experience.
So, we offered our client a solution-oriented compromise: we could rearrange her current furniture pieces, add accessories and hang some of the artwork from her impressive original art collection!
Once our client agreed with our plan, we shopped locally for items that would work our client’s space while building on some of the elements we had already received for her “real” design plan!
Early Thursday morning we got to work!
At the end of the day, we had a space that was completely transformed and ready for her family that was coming in town!
Obviously, this was not an ideal situation, but instead of dwelling on what we COULDN’T do, we immediately focused on what we could.
Like Olivia Pope, we had to quickly assess the situation, catalog our resources and put together a plan of action that would help us take care of our valued client.
All of that effort was worth it when we received this text from our client on Thursday night:
SO, we walked away from this curveball saying:
Have you ever had a decorating project throw you a curveball? How did you handle it?
Let me know in the comments!
Also, make sure to follow my Instagram for more updates on this client’s space and stay tuned for the final REAL reveal!